Effective Date: October 16, 2025
Thank you for visiting and shopping with ohanacrats. This website is operated by Thread & Ink LLC, a limited liability company registered in the Commonwealth of Virginia, USA.
The following terms and conditions outline our Shipping Policy.
Domestic Shipping Policy
Processing Times
Orders are typically processed within 3–5 business days.
Handmade items may require additional time. Orders are not shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will notify you by email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Domestic (U.S.): 3–7 business days after dispatch
International: 2–4 weeks (delivery may vary due to customs processing)
Delivery delays can occasionally occur, especially during peak seasons or international shipping.
P.O. Boxes & APO/FPO Addresses
We ship to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
International Shipping Policy
We currently ship worldwide. Please note:
Customs, duties, and taxes are not included in the product or shipping price. These charges are the buyer’s responsibility.
Shipping times vary by destination, usually 2–4 weeks, but can be longer depending on customs clearance.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email with tracking information once your order has been shipped.
Tracking numbers become active within 24–48 hours.
Damages
Ohanacrats is not liable for products damaged or lost during shipping. If you received your order damaged:
Please contact the shipment carrier to file a claim.
Save all packaging materials and the damaged goods before filing your claim.
Contact Us
If you have any questions about this Shipping Policy, please contact us:
By visiting this page on our website: https://ohanacrats.com/contact
By emailing us at: info@ohanacrats.com
Ohanacrats by Thread & Ink LLC
8401 Mayland Dr, #6948, Richmond, Virginia 23294
Ohanacrats is a brand of Thread & Ink LLC, specializing in handmade goods created from repurposed Japanese kimono fabrics.
