FAQs


Shipping Questions:


Do you do gift wrapping?

Yes, we offer burlap gift bag with ribbon. You can select this on the cart page.


Do you offer free shipping?

We offer free  shipping for any order over $35 within the United States.


Do you ship internationally?

We do!
Please note that international purchasers are required to pay any import duties, taxes, and fees that may be associated with the shipment, in addition to the cost of shipping.


What is your shipping policy?

We ship via USPS or UPS, and they usually take 3 - 8 business days for economy shipping. Please allow us 3 - 5 business days for proccessing.
Please read our full shipping policy here.



Return Policy:


What is the return policy?

We accept returns within 30 days of purchase, buyer is responsible for shipping cost.Please note that items must be returned in the same condition in which they were purchased.
Please read the full return policy here.




About product:


Feels like expensive for a dish scrubber?

While the overall cost of our ribbon scrubbie is more than a regular dish sponge, the longevity of the product makes up for its initial cost as a single dish scrubber can las as long as 24 sponges when taken care of properly.
You can read an artical about this here


What are the materials?

Ribbon dish scrubbie is made with a mesh fabric, fabric ribbon (Polyester), and a Swedish dishcloth as a core in the middle, which makes it machine washable and easy to keep it clean.


Can you clean ribbon dish scrubbie? How?

You can clean ribbon dish scrubbie in a washing machine or dishwasher then hang/air dry. Gentle cycle with colors if using the washing machine.
For deep cleaning, soak the scrubbie in vinegar before washing.
Avoid bleech, fabric softener for longer life.




Did we miss anything? 
Please contact us at info@ohanacrats.com or contact form here.